Privacy Policy

TamperDetect, LLC

Privacy is Our Priority:

TamperDetect understands and respects your need for privacy. This privacy policy describes the practices of TamperDetect in the collection, use of, and protection of private information that is shared with us or otherwise collected through use of our services.

GDPR and Related Privacy Laws

TamperDetect is a controller of personal information that is provided to us by customers during the order and configuration process, and through analytics solutions used for promotional purposes. We are a data processor of information provided by customers, and we handle this information according to the data controller’s instructions with regard to order fulfillment. Any individual with questions regarding how TamperDetect uses their personal information should contact us via email.

Personal Information Collection

Personally-identifiable information, or PII, is collected by TamperDetect from visitors with their consent, which is obtained through voluntarily subscribing to TamperDetect services, or by submitting information requests. No personal information is collected from visitors who only browse our website. TamperDetect may use the information collected to contact customers for legitimate business purposes including: providing services, customer service, renewal and cancellation notices, advisory emails, and marketing (subject to obtaining consent where applicable). Personal information may be retained as long as the individual maintains an account with us, and the user expressly contacts us and requests the deletion of such information. Emails that are used for notifying customers of essential services cannot be unsubscribed from while the customer's account is active. Only personal information is collected that is required to provide our services. You can decline to provide personally identifiable information at any time by opting not to use our services.

Personal Information Updates & Privacy Policy Questions

Questions regarding this policy or adjustments to personal information can be submitted by emailing requests to customerservice@tamperdetect.com.

Non-Personal Information

Tamperdetect uses cookies and other similar resources to collect, analyze, and store non-personal information and tracking data of website visitors. This non-personal information may include the visitor’s IP address, browser version, ISP, operating system, referring page, date/time, and clickstream data. Software and solutions from third-parties is used to assist in collecting and analyzing this information for the purpose of improving TamperDetect’s services.

Analytics

TamperDetect uses Google Analytics to evaluate use of the TamperDetect.com site. For more details, please reference Google's site.

Sharing

No personal information is sold to third parties. TamperDetect only shares the personally identifiable information collected from visitors with third parties when it is necessary to fulfill the legitimate business purposes described above. We may share personal information with: credit card and payment processing providers, IT service providers, chat software providers, security consultants, marketing providers, and analytics service providers. TamperDetect does not normally recieve requests to share personally identifiable information with law enforcement or government organizations, but would comply if legally required to do so or to protect the rights, property, or safety of us, our users, or the public.

Service Results and Notifications

Detailed results of the services performed by TamperDetect are available inside TamperDetect customer accounts and in alerts provided to customers via methods including email, SMS message, syslog notifications, and other alerting methods. TamperDetect provides a brief summary of findings to customers.

Surveys

TamperDetect occasionally collects feedback from customers and other visitors by performing surveys. The information collected in TamperDetect’s surveys is used to improve services and enhance the user experience. Participation in these surveys is voluntary.

Protocol Use for Data Protection

TamperDetect uses TLS authentication and encryption for sensitive communications including purchases, account login, service configuration, and reporting. Stored data is restricted to administrators and employees who need access to this data in order to perform job duties. No method of digital storage or transmission is 100% secure, but we strive to maintain industry best practices to protect sensitive data.

Choice / Opt out

TamperDetect may occasionally email customers notification of special offers and deals. Customers can opt out of these optional notifications by following the opt out directions contained in such emails.

TamperDetect also provides important notifications to customers regarding the services provided by TamperDetect. These include expiration notifications, service results, order receipts, and important security notifications. Customers may not opt out of these important notifications.

EU residents & Rights Regarding Personal Information

You are entitled to know what, if any, personal data we have about you. You are entitled to correct or restrict personal data we have about you. You are entitled to ask us to not use your personal data for marketing purposes. If you wish to make a complaint regarding our use of your data, you are entitled to complain directly to TamperDetect or to a local governmental data protection supervisory authority. You can exercise these rights at any time by emailing us at customerservice@tamperdetect.com.

Data Retention

Account data will be stored as long as necessary for dispute resolution, agreement enforcement, and to defend against legal claims. Marketing data may be used for as long as necessary or appropriate or until you request that your data be removed. Information collected through online analytics may be stored for up to 25 months.

Amendments

TamperDetect reserves the right to amend this privacy policy at any time without notification. Amendments will be made by posting updated versions of this policy to this website. Amendments are effective immediately or as soon as permitted by applicable law. All visitors and Customers are required to check the website regularly to be aware of any changes to the TamperDetect Privacy Policy.

Contact Information:

Please contact TamperDetect by any of the following methods with comments or questions regarding TamperDetect’s Privacy Policy:

Email - support@tamperdetect.com Phone- 888-555-5555 Last Updated: 08 Oct 2024